Grace Hopper Lane, Suite 3300, Augusta, GA 30901

Eisenhower COVID Hotline

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As Eisenhower continues shifting resources to meet the needs of our beneficiaries, here are a few updates:

Our COVID-19 Information Line (706-787-8864) is again active, M-F, 7 a.m. to 4 p.m. to support you with any questions you may have.

If you are experiencing symptoms, Eisenhower’s ILI (Influenza-Like Illness) Clinic is open M-F, 7 a.m. – 5 p.m. and weekends, 8 a.m. to noon.

Services remain APPOINTMENT-BASED by calling 706-787-7300.

Walk-ins are permitted on a limited, time-permitting basis, but patients should anticipate prolonged wait times. Please note, Active Duty Service Members will be given priority and many walk-ins will be offered appointments at a later date.

Our ILI team saw 426 patients yesterday alone. They are what 5 – Star Health Care is all about and we thank them for their tireless service and dedication to the fight.

We encourage beneficiaries to register with TRICARE Online https://www.tricareonline.com/…/prel…/desktopIndex.xhtml to get your test results. We understand that you need results as soon as possible and we are working to provide them in 24 – 48 hours.

We thank you for your patience, understanding and flexibility throughout this seemingly endless pandemic. Please know that we are doing our very best to meet your needs and provide the highest level of health care we can.